First time here today & experienced phenomenal customer service! Found this place while looking for dessert on yelp. Thought this was a convenient location for me rather than driving all the way to Chinatown for some boba. I love the wintermelon & usually only get it as a milk tea but decided to try a snow version today. I asked the lady at the register if she could do that for me & she said yes! The first time she made it she warned me that it may be too sweet but was willing to make another one if it was. It was a bit too sweet for me but the second time she made it it was perfect! They will be closing temporarily Nov 5 & will be relocating early next year so get them while u can. Definitely one of my new fav spots! Thanks Tea Time Cafe!