I don't understand all the bad reviews on Sears Auto Center. I've never had a bad experience.
Today in particular I was impressed and pleased. I stopped in around 4:00 for an oil change. They lifted my car up and saw my alignment was totally out of wack (I had a feeling by the way it was driving). They showed me the papers and proof and also suggested a coolant flush and brake job. At first I was thinking what everyone was thinking.. Up selling.
They told me they would take the tires off and do the brake inspection for free (usually $15) and ended up coming back saying they were fine and I didn't need them done. I really appreciated the honesty!
All in all they did the brake inspection for free and also the tire rotation for free. They discounted the coolant flush and alignment and did it all for WAY under what I expected. Everyone was super friendly and helpful.
I would give them 5 stars but they seemed a little understaffed and slow. The waiting area was really dirty which I spent a couple hours in. But if you have a long wait they are right across the street from PV mall, you can walk to shop or see a movie!
All in all Sears Auto Center will continue to get my business and I would recommend them to any of my friends or family.