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  • Last week we chose The Commoner to celebrate our 2nd wedding anniversary, and the experience we had was one that can't be topped. We made our reservations 2 days in advance, and they were for a little later in the evening, around 8:30. The night of, we ended up having to push our reservation back twice, because well, life happens and you can't control the world around you, and it was just one unforeseen circumstance after another.. which was slowly making our night stressful and pretty miserable. But both times I shamefully called to change our dinner time, they were so overly nice and accommodating, and that alone made my night better, and took away some of the tension that we were experiencing trying to get there. When we FINALLY arrived, we were greeted by warm, smiling faces and a personalized welcome that was much appreciated. We were taken right away to our table, and to our surprise, there was a framed picture of my husband and I from our wedding day, and written on the picture said "Happy Anniversary From Hotel Monaco Pittsburgh", along with a personalize card, a bottle of champagne and desert for both of us.. are you kidding me? We were so blown away by the time and effort that was taken to help us celebrate our anniversary.. it was unbelievable. We were greeted by our server who promptly wished us a Happy Anniversary and poured our champagne, and from there, the service we were given was outstanding. From our server, to the food and drinks, to the staff helping to run food and clear tables, everyone was absolutely incredible. Even without all of the personalized touches, we would have been very happy and impressed with our experience at The Commoner, but when you go so above and beyond to make your guests feel important and welcome, that's an amazing business. I work for another luxury hotel downtown, and we do these kinds of things for people all of the time, so it was so nice to be on the receiving end and remember just how important these kinds of gestures are. This was our first time even stepping inside of the Hotel Monaco, but I can assure you that we absolutely will be back, whether its for dinner or for a short stay. Thank you to the staff for making our 2nd anniversary so memorable!
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