Today went there for a late lunch early dinner. Sat outside on the back patio. Tables 1/2 full. Not busy not dead. Sat down at 3:30pm. By 3:50 I noticed the manager going around asking other diners how their meals were. Not talking to us due to the fact we had no food on our table. I got her attention and asked for a server, she acknowledged me. 5 mins later the water guy came and filled our glasses. 5 mins later a waitress "not ours" filling in for Christine asked for our drink order & brought the drinks back in 5 mins. 10 mins later I looked at my watch and we had been there 40 mins and still had not ordered or seen even seen Christine. That has to be the worst service ever. Even after telling the manager, it still sucked. I hope they work out the kinks because it doesn't matter how good your food is... if it is... you need to work on the lousy customer service. So disappointed!!
Two weeks later no reach out from a manager... it tells you they are not into quality service and mass production. I guess the are hoping the people visiting don't do yelp. Good luck.