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  • Since my last visit, I waited quite awhile before heading back there. When PDQ first opened, they greeted you, checked on you ands their customer service was phenomenal. Their food was excellent as well. Since then, their food is still good, just don't ask for lettuce wrapped, but the customer service has plummeted. I was given coupons for free food and was asked to contact the manager when I arrived do that they could ensure I received excellent service. I went in and did not ask for the manager, because I wanted to see if it had gotten any better. It hasn't. It's much worse. I had to ask for everything I needed such as sauce, dressing, the fries we ordered, and had to get then to clean our table off! This locations service is no longer people dedicated to quality.
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