UPDATE: Not even 24 hours after my previous review, the manager for this particular BJ's eached out to me via phone and asked me about my experience. As a courtesy, they provided me with a gift card for my next visit in lieu of the not-so-great previous experience. I honestly did not expect them to even care enough to read through their reviews and make contact either. This is a clear sign of business that knows what it is doing and knows how to handle themselves. I have always loved BJ's and will continue to visit in the future! Great food and even better staff!