When we checked in they were going to put us in a room with two double beds. I told the guy it was out anniversary and he found us a room with a queen bed. When we got to our room it was clearly a smoking from. Since it was already almost midnight we toughed it out. This morning I went down to the check in counter, explained we were in a smoking room and they moved us to a non smoking room with a king bed. We have to wait until this afternoon to move but still great customer service. The best was when I said thank you and apologized for being a pain, the woman helping me said "no problem! We are here to make you happy". So far everything has been awesome (except losing money gambling).