ughhhhhhhhhhh. make a zero star option PLEASE!
my husband and i came here once in search of decent pub food in the distillery. there was a huge wait and the place was really disorganized. when we finally got seated, he got a burger and fries, and i got a basket of sweet potato fries.
his burger was incredibly bad. i could see just looking at it how tasteless and dry it must have been. he put it down after eating about half, which he never does. my fries were not impressive. they came out cold and weren't flavoured correctly. i ate a handful and then felt kind of sick and stopped.
then he gets to his fries. he's eating them for a minute or so when he picks up a huge knot of hair. one hair is fine-- two, maybe. i'm not that squeamish. but this looked like the basket of fries had been dropped behind the deep fryer and scooped up. within the tangle of hair was a ton of gray, dryer-lint-looking dust. we called over our waiter and he took away the food but then charged us for the whole meal! i was about to vomit and this asshole was going to charge us $35 for a half eaten burger, dust covered fries, and a third of a basket of cold sweet potato fries. we eventually got him to comp it (i think he still charged us for the SP fries), but jeez!
i was nauseated for the entire day and ended up just going home because i couldn't walk around any longer.
probably one of the worst meals i've ever had.