First off, I am picky. I search out the best facial in every city I live in (Boston, Santa Cruz, Atlanta, Chicago, not to mention my stints in the UK and Canada). So far, without doubt Anna's is the best. La Vida (Shadyside) was so mediocre I couldn't get over it. Eva Szabo (East Liberty) was thorough but felt perfunctory and not worth the cost. Evolve Wellness Spa (Shadyside) was underwhelming and rushed. And UPMC Cosmetic (Shadyside) was the same. Good but not great. Anna's is great. The perfect mix of pampering and technique: the hot stones are luxurious and amazing, but she also knows how to analyze and treat skin. Everytime I see her I feel like the *right* decisions are being made for *my* skin, rather than some pro-forma set of procedures. I cannot recommend her enough.