5 star is for the facility which is very cool and lots to do. It's pretty big and clean.
1 star though for the ridiculous pricing! Holy cow. $17 for a child and $5 additional for another parent to come. (Which most of the time my husband and I both go) that blows my mind. Kangamoo and Fidgets are only $10 and parents are free. Plus you can bring food in and beverages.
Now I get that they have a kitchen. I think that's a great thing. But lower your pricing! $4 for broccoli. Really.
$6 for chicken fingers. Good lord.
So pricing is a definite negative. We will not be coming as often as my son would love due to it breaking the bank.
So fix your prices and you'll be packed!