What a horrible experience!! The man who showed up was pushy, rude, condescending, he was asked to rekey the locks. This is what we called him for. He ended up breaking the front door locks then announced that it would cost $175 for the bottom lock with handle and $125 for the top lock. Same price for all 4 doors in the house.
When we asked him to put those back on and we would call someone else, he started to become really rude and almost aggressive. We ended up paying $530, or $230 more than the announced price of the locks!!!
Of course, he didn't give any bill or proof of work.
As we called to ask for a bill, he insisted and said that he gave us one!
We are going to have the entire house rekeyed because I don't trust him!!
We also contacted BBB as people shouldn't have to deal with that kind of man when it comes to securing their homes!
I just saw the other bad reviews... I should have known better... I only hope it doesn't happen to anybody else!