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  • I took my team here for an afternoon treat after waiting for opening crowds to die down. We came in just after lunch and there were plenty of tables and donuts to choose from. The decor is nice and the kids' colorings of donuts is a fun addition. This particular day, there was a sign on the door announcing they'd moved to weekend only hours due to a lack of business during the week. While I appreciate the transparency, as a customer I should've taken this as a warning. I used to love the texture of these donuts at the pop up shops around town. Unfortunately they are just nothing like those little pillows of tastiness I was used to getting. The flavors this weekend were all candy shoppe flavors. While good, they were really nothing to write home about. What makes this a subpar review was the service. No one greeted us when we entered the shop and no one thanked us or said goodbye as we were leaving. Note - at 1 PM, it was also not at all busy. The cashier also didn't seem to be totally into what he was doing. He rang up our donuts at $3 a piece instead of $2 for three of them and $3 for one. It had already taken several minutes to get them and I didn't have the energy to argue with him over it. It came to $16 for 4 donuts and two coffees (which seemed expensive for what we got). The register is an iPad (which is fine...normal these days). When I signed, I asked for a receipt. When they clearly could not print one (every other place that has an iPad register can print receipts), I asked for an emailed receipt. The response I got was, "You didn't hit the button to get an email?" No, no I did not since there wasn't one and I didn't click to the next screen to have missed it. He got another employee who told me to leave my email address on a business card and they'd send it to me before their close of business. Unfortunately I never got the receipt. Unless the recipe changes back to the original or service shapes up, I have a feeling I won't be returning and the hours of operation might continue to shrink. :-(
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