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  • I bought a Deal Chicken for a $480 value tile and grout cleaning. Mike came a week ago, and after looking at my floors, told me that my grout was heavily soiled and would need work over and above what the $480 value included. He did a sample for me with a narrow brush tool and some spray...that 12" section of grout cleaned up well. Mike told me that he would have to do the same extra treatment to every bit of tile and there would be an additional cost, but all would be clean. I agreed to pay for the extra work. After Mike finished, I noticed that most of the grout still looked dark. I asked if he had done the extra treatment on all; he assured me yes, that it needed drying time. After several days there were still large areas of darker colored grout. Mike and I went back and forth with contact and he offered to come back and spend additional time on the grout. As before, he arrived on time, cleaned up well after, and he spent over an hour scrubbing the stained grout for the second time. The grout looks so much more evenly colored now, and I am very grateful for the extra attention Mike was willing to provide.
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