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  • When you walk in the door they shout at you, which is corny and unnecessary. It is very difficult to figure out what you are going to order with the confusing menus. As a vegetarian, I simply wanted a sandwich with no meat, just veggies and some cheese. If you ask for a cold sandwich they look at you like you're an idiot, so I went ahead and let them toast mine. I drove a few miles home, opened up my sandwich and had a steaming soggy mess. It was a hefty sandwich, but expensive and ultimately inedible. I will never go back, because it will be impossible to order anything with a staff who could care less what you're ordering. What they want, are for people to come in and order your sandwich off the board without any changes. It would be perfect for them if you could just push a button, and a machine could pop out your sandwich. The customer service was amateurish at best, worse, the staff certainly did not make any effort to please me as a customer. I am sticking with Subway, way less money, excellent service, and an average sandwich but light years better than this place.
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