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  • From the time is stepped into this palace things were not good. The restaurant was moderately busy but it took an abnormally long time to be shown to a seat. Where was the hostess at the door? Oh there isn't one, you just wait until a server isn't too busy with his/her section to seat you. Once seated, I had enough time to browse the ridiculously large menu, figure out what I wanted, text a few people, and answer an email or two before the server even came over to see if I wanted anything to drink. For some reason my table was the only one off on its own form the rest of the servers section, though there was another server at the tables right beside mine who completely ignored me when I tried to get her attention. The one good thing about my visit here was that once I had placed my order, the food came rather quickly. I ordered the heurvos rancheros. What I received was a hot mess on a tortilla with a side of home fries. Under a disgustingly huge pile of cheese was a heap of something like salsa, and two eggs buried somewhere in there. There was a large amount of sour cream on the side also to drown whatever this was in. Other reviewers rave about the home fries. Why? They weren't good. They were ok, but not something I would be telling all my friends about. It seems to me that they're a bag of frozen processed things fried and/or baked. Frankly, I would try this place again and would try something else, but the service was just so terrible. I don't think its the fault of the servers, they were busting their asses. It seems like the restaurant is run very lean. There was no hostess and no busser. Those tasks were left up to the servers which were already at their capacity seeing to their full sections.
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