I grew up on Li Wah dim sum. I've had dim sum in other big cities and I realize that there is incredible dim sum out there. But for Cleveland, this is pretty decent. They provide all the staples that a dim sum restaurant serves and they have aisles big enough to fit carts down. I know it's part of the dim sum mystique, but it drives me nuts when you go to a restaurant and the carts are playing bumper cars with your chairs.
So food and space is great. What has been hit and miss is the service. Here is the scene:
MOM: (politely in chinese) "hello, where can we get some egg custards"
SERVER: (annoyingly in chinese) "over there" (points to a cart that is right next to our table that we already looked at that didn't have any egg custards).
REALLY, THE CART RIGHT NEXT TO OUR TABLE IS WHERE WE GET FOOD IN A DIM SUM RESTAURANT???? Why didn't we think of that??? Stupid us, we were looking for the speaker box so that we could order our egg custards with a side of super sized fries!!!!
That was a miss. Then it became a hit because the next server we asked actively finished her current task and looked for a plate of egg custards for us.
So Li Wah, pretty good dim sum, sketchy service.