Look at your receipt and check yours vehicle license plate number. The attendant had mine wrong. I guess if they can't "up sell" you, they won't put down your correct plate number so any awards or points don't get attributed to you.
Again, American business is out to screw you. Buyer beware! Everyday, every where. The car wash was ok. But, I won't be back as they don't HAND WASH VEHICLES. It's just another OVERPRICED car wash. I WILL do it myself. I will keep my hard earned $$.