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| - 10 things that come to my mind when I think of our experience here so far.
(1)The day we were supposed to move in, the toilet, air conditioning, garbage disposal and stove did not work. The employee giving us a tour sent out a message on her walkies and then told us "I didn't say everything that was wrong because my manager would have been upset. " You can imagine how upset I was! Nothing was ever done to make this right.
(2)In the months to come, both of our sinks leaked and ruined things stored in the cabinets below them.
(3)The dishwasher also overflowed into the kitchen.
(4) Our toilet after being "fixed" overflowed into the carpeted hallway. The repairman after trudging around in the mess then walked back through our apartment with literal poop residue on his shoes to go get "tools" that I guess he forgot to bring when we called that our toilet over flooded! No one ever had the carpets replaced, or even cleaned.
(5)Our neighbors to our left smoke pot, and the people below us like to play bass all night long, and if we're lucky, they have drummer join in!
(6)Smoke constantly comes through the vent in the bathroom (that has no window). I am forced to breathe it in and let it smell up my clothes, towels and apartment.
(7)Parking is a mess, and there are no washer and dryer hookups in the apartment unit.
(8)There are laundry facilities that are always full and overpriced. In addition, you have purchase a special "laundry card" of course for a fee, that can than be loaded with money rather than just inserting money into the machines.
(9)Painting and construction is constantly going on to the outside of the building which is noisy and smelly, while the inside of the complex remains outdated and on the verge of collapsing.
(10)Finally, my husband (who always pays rent and bills) was out of town and unable to communicate with me, long story short he had no way to pay the rent and I had no idea. When I asked if the fee could be waived because we have never been late on any bill before, they replied that they could not because they treat everyone equal. They do treat everyone equal, equally horrible. This place is very overpriced for the sub par quality of living. There is no customer service; it's just a cruel business. I recommend renting elsewhere and being treated like a human being, a paying tenant, rather than just a walking dollar sign.
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