Wow. From a painful almost 2 weeks of attempting to get my cell phone repaired- to walking into this T-Mobile, being greeted immediately, to actually getting a new phone in my hands maybe 5 minutes. Excellent +++++++ service. Gentleman named Jamie helped me. Painless, good price- easy change-over. Have to say our whole family has been 100% happy with T Mobile, and it was my idea for all of us to make the switch.