The food here was pretty good, and the portions were much larger than in NYC! It's on the second floor, and while it could do with some upgrading, it still looked all right. It seems like this place has been here a while with its wear and tear, and many elderly folks frequent this place. I definitely feel like it's underrated. It isn't a tourist hotspot, but I think that gives this place a but of authenticity you wouldn't get otherwise!
As for service, the staff was very kind and the women pushing the carts around we're friendly as well. They seemed a bit pushy when trying to get you to try food, but if you stand your ground you won't get pushed around too much!
This place isn't too special, but it would be somewhere I'd go back to.