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  • We originally called Dreikosen Garage Door Service because of the great reviews they had here on Yelp. They didn't answer their phone and it just went to voicemail the few times I tried to call and they didn't call back until 7pm last night when I called at 7am! I am pretty THANKFUL that happened because then I called Travis at HNS Garage Doors!! WOW was he pretty amazing!! So here is what happened, a spring broke on our garage door yesterday morning. I called Travis at 10:30am and told him what happened and he quoted me over the phone with 2 different options. I then had to call my husband to see which option he wanted. I called Travis back at 11:30a and scheduled the appointment. Travis said he would be at our house the next day between 9a-11a, but would call when he was on his way. He called my husband at 8:30a and arrived at 9a. He then inspected our garage door and he even inspected the single car garage door for us. He then went over with my husband all the issues with our door(s) and gave suggestions on what we could do to extend the life of our garage doors. He suggested we replace another part on the door but never pressured my husband to do it. My husband agreed with Travis and had him replace the springs and the rollers wheels. Travis went above and beyond by not only fixing our broken garage door in an hour, but he also tightened our spring on the single car garage door and fixed the handle to open it without being asked to or charging us for it. We will never use any other company! Thank you Travis and HNS for your quick response, professional work and going above and beyond. We will be highly recommending HNS to everyone we know that has any issues with their garage door!
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