The place was just ill maintained and dirty. All the tables had food remnants. The food was really bad - the snacks were soaked in oil and served in paper plates and cups. The batata wada was stale. The thali was tolerable but mostly insipid. The cherry on the pan had gone bad. The serving staff were simultaneously serving and mopping the floor.
We go often to the Rajbhog in the triangle area but this one in Charlotte just does not cut the mustard. You'll be better off at Woodlands or some other indian joint.