I received a gift card, and I read some bad reviews on here, so I was a little nervous when I dropped in today. The girl at the front desk was extremely friendly and helpful. I lucked out because it wasn't busy, so I got seated right away for my pedicure. The girl that did my mani/pedi was nice and she did a good job...no complaints. It's cool that they do little beauty parties & I will keep that in mind for the future.