If you look at other reviews on here you know that _SUSIE is known for over charging clients!_ It is very apparent that she works for commission. To bleach and tone my roots she charged me $118. Which is quite a bit more than the $75 it should be. After treatments and a trim, the total came out to $201. I have had the exact same thing done at the North Stephanie location and my total was $180 at the most with tip. I work in the industry so I always tip very well but clearly Susie would prefer a low commission compared to a nice tip. At least her boss will find her sales numbers impressive.