My fiance, his friend and I went to Stratum for my fiance's birthday. The Thursday Thunder deal (unlimited games for $15 from 4:30 - 9) was a grreat deal! I was very pleased with the service from the staff and admired their patience levels with the screaming 10 year olds around them.
With that said, I would also like to say that we did have problems with the equipment (only when we played red team for some reason) and in large room like that it is impossible to control that many people (about 40 players). I had more trouble with teens and tweens breaking the rules than I did with anything else there. I do not blame the staff, of course, because there is only so much one or two people can do against 40.
I did not get anything from the snack bar so I cannot rate that. I did however play around in their arcade and it is lackluster at best. Very limited and cramped. The flow is very difficult to get through when there are 50+ kids and parents running around.
Up until the end (when a bus of about 60+) showed up for a party we had a blast.