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  • We received an email promo for a valentines special for two bowls and dessert for $24.95. This coupon is very misleading since a dinner bowl is already 9.99 each and the dessert is 4.95! We came during the dinner rush which was packed and busy. Our waitress, "Kelly" gave such poor service in general. The first was getting our drinks after one of our bowls were already made. In getting a refill for us she pretty much dropped the drink onto the table and was gone in a flash. She gave the tab when my date was still in the middle of eating and had to add "I'm in no rush to take this" and once again left in a flash. When she came back to collect the tab I mentioned she forgot the dessert with the promo. Before I could say anything else about which dessert we wanted she was gone already in a flash. She brought back a dessert that we did not want or order. My date asked if we get the option picking the dessert which "Kelly" responded this is the usual dessert. She apologized saying that she should have asked us and offered to get us whatever we wanted. At this point I was livid and I said very little. We ate our dessert which to our surprise was very tasty. Our bowls were cooked promptly and we do enjoy the variety of meats , vegetables, and carb options. This is my 2nd or 3rd time at this location and thoroughly enjoy the mongolian bbq experience. The service with all these young waiters really needs to step up a notch or two. I will definitely go there in the future to see if anything changes with the service.
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