I'd give 4 stars for product quality, but would have to temper that with 2 stars for ridiculous prices. We find ourselves all the way down to 1 star when overkill sales staff are factored in. I really wanted to pick up 5 or 6 items for Xmas gifts but all 4 of the sales staff who approached me to tell their life story wouldn't allow me to browse and look at things. I spent all of 10 minutes in the store trying to get away from one chatty sales kid only to be accosted by another. Guess how many items I had the opportunity to actually pick up and look at? Not one. I walked out so disturbed and irritated that I'll never go back or buy one of their products again. Seriously Lush. How many sales people do you need for a store the size of a closet? And I wish I could say this was the first time it's ever happened, but alas it wasn't. The first time it happened I assumed they had all just left some sales team building exercise and we're high on thoughts of commissions or something. Ugh. Terrible experience. Way to turn off customers.