Had they not offered a deal through Costco, there really isn't anything impressive about this company. The sales person was responsive until he had my business. I was told the garage door would take two weeks to have installed, it took 5. The installers were friendly, but said it was their policy to not program cars or show how to work the app. I'm fairly tech savvy, but can't figure out either. Being that I spent $5,000 on a garage door, I'd expect better customer service. I've texted the salesperson with my concern, but haven't received a response.
In hindsight, if I shopped around, I'm confident I could have found a place that would have matched Costco's price and provided better customer service.
I would not recommend Open Sesame.