I wish there were a zero star. The service I got at this place was the worst experience ever! Before going there for a rear brake replacement, I read reviews online and they were not encouraging but I wanted to give them a shot since that was the closest to my home and they had a coupon I could use. The supposed manager was rude in the first place and rushing me through the quote. That should have raised a red flag but I just wanted to see my car fixed. After the repairs I presented my coupon and this sick ass guy told me discounts were already applied and so he will not use my coupon which he previously assured he would use. I asked to see the payments slip but he insisted I first have to pay before he will print it out, clearly scheming to cheat me. In all it was a pretty bad experience and I wished I had just done my maintenance at the ntb.