rev:text
| - My past experiences dining at SkinnyFATS, have been great until yesterday 1/25/16 . My husband and I went there for The Green Mile Juice (love, order when we eat there) at 9:00 am. I waited in the car while he ordered my drink. My husband ordered The Green MILE with NO APPLE because I'm highly allergic to fruit (hospitalized twice). He told the girl taking his order I have a apple allergy. Since, there is no other fruit listed in the drink, he did not give her a list of all of the fruits I am allergic to. He gave me the drink, but as soon as I took a sip I knew there was fruit in it. He took it back and explained my fruit allergies to the girl taking the order again. The girl who made my drink came out of the back and took it upon herself state, "There's no apple in it. I'm a culinary genius, I put in oranges and syrup in it." Then, I went into the restaurant and explained, again, that I am allergic to fruit. She just gave me a blank stair and said, "So you want only vegetables?" I replied, "That's what I ordered, right?" Ultimately, the manager refunded our purchase and the drink was made correctly. Every other time I ordered this drink, it was made without fruit. Thankfully, I did not have an allergic reaction from taking a sip of the drink. People with food allergies know how serious an issue this could have been. Employees in the food industry need to pay more attention to these issues and not change menu items on a whim. We enjoy eating here and are happy that steps were made to correct this issue. Hopefully, this will bring more awareness to food owners so they can address the importance of food allergies with staff.
|