This Michael's location is so inconsistent...Not to mention that it's located in one of the worst shopping centers in Phoenix. Just trying to park and get into the store can be a headache if you hit it at the wrong time of day.
Shelves always seem to be empty...displays are a mess and aisles are difficult to shop. Good luck finding an employee to help you and if you do, don't bank on them being friendly. In all fairness, I can't say that *all* employees are miserable, I did have a friendly cashier once, but the majority of the time, customer service is not a priority at this location.
Chances are I won't be returning after my last visit. I can just as easily go to the Michael's up the street from my house or venture over to Paradise Valley where I have the choice between Michael's and Hobby Lobby.