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| - New owners...even worse service than I previously experienced here, long wait times for food that is actually 25% cheaper at Red Lobster. The 3 strikes and you out rule definitely applies to this restaurant.
For 25 years I have been coming to this place and always sang its praises, then the service levels declined and the original owners sold it. The new ownership team is even worse than the previous ones.
This week I made a reservation online and in the box that indicates special requests, I asked for a simple dessert, that I was willing to pay for to be delivered to our table with a candle on it to cap off a birthday celebration, and to my surprise, this simple request was not even honoured.
Now to the review.
Wait times were very long, we ordered a seafood salad, surf and turf main course and a kids lobster meal.
Most restaurants will bring the salad first, but not this place. They served the salad at the same time with the main courses, over cooked my steak (I requested medium rare and got a steak that was well done (I would have returned it, but didnt want to wait another 30 minutes)
For those of you who have patronized this restaurant in the past, you may want to avoid now and save your money. The new owners got rid of a lot of the previous menu selections and daily specials, the food is way over priced and the service is very slow.
It's really sad to see such a great restaurant go down like this...
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