If you actually go by the term "A-OK" that goes along with 3 stars on the Yelp rating system, then Alterations... is just that. I give them a fair amount of regular business for both dry cleaning and tailoring (hey, I'm a 23 year old, trying to look like a 23 year old, in a 12 year old's body). The actual work done is good and very standardized. For example: I wanted a shirt taken in; it was done, and done well, but when I showed up a few hours earlier than what was listed on my ticket, they turned me away...(?)
I would recommend interfacing with the men as opposed to the women (I just feel like their customer service is less rigid, more my stilo).