Maintenance department is terrible. Everytime I come in for something minor (Oil Change etc.), the expected time is always off. Schedule an appointment? Doesn't matter. They had to do 2 things to my car... install a cross bar for my SUV and do an oil change. I am approaching 3 HOURS and still not done. The cross bar should take 15 minutes and oil change we'll say 20 minutes. This happens every single time I come here, and theyre too unorganized to even point fingers at who's fault it is. Terrible service :(