It was THE worst experience EVER! We ordered 2 cheeseburger, 1 hamburger, 1 coke, and lg fries. For such a simple order that consisted of your staple items, it took 20 minutes to get our order. When we asked for the manager, she completely disregarded us. She barely offered a mumbled apology for the wait. An employee had to step in and offer a cookie as we were walking out. Needless to say, we weren't in the mood to accept a cookie at that point. That team really needs to be trained in customer service.