I noticed some of the reviews for this place is for other locations. Also, some reviews were not from actual members. I would rate this Ahwatukee location zero starts if possible.
My friend and I bought groupon's deal for our kids. We both agree this place is overpriced and lame. The place smelled pee at several different visits. The little kids class was somewhat better than my experience with the older kids class. There wasn't much room to make it bad when the parents were assisting their own children.
The instructor is not as patient with the children. The helper lady is not at all polite or helpful. Prior to signing up my children I asked them at two different times if they would allow my boy with special needs participate. They would not allow my sons' therapist or myself to help him but they had a helper that would help. They told me they had lots of experience with special needs. Needless to say, that they lack experience if the treatment they gave us is a reflection of their knowledge. The "helper" pretty much called my son "dumb" when she actually was trying to explain her extended understanding on Autism.
I would NOT recommend this location and these instructors to anyone. Specially if you have a special needs child.
My first impressions and experience was over 5 weeks. We attended 4 weeks with our youngster and then only 1 week with the older kids. I really don't feel that they deserve 5 starts from anyone. They may have been under different management before to receive better rating. If you are managing a business for kids, stating that you have experience and can accommodate special needs, you should at the very least be patient.