I have looked forward to popping into Carbone for quite some time and as avid travelers to Italy, I brought friends and family here as a treat. The atmosphere and presentations were warm and cozy. The food was average and my review is largely based on the conceited service that Carbone apparently upholds. The cherry pepper ribs have a wonderful flavor though the ribs themselves are incredibly tough. I ordered a pasta dish for my parents and requested it to be well done rather than al dente as they have difficulty chewing and was told by the server that he will not offend the chef by making such a request. We have spent countless months traveling the villages and cities of Italy and always requested softer well done pasta for my parents to be able to enjoy. Clearly Carbone is well off enough to refuse to serve patrons in an accommodating fashion. The tourists may keep this place going. As a local, I will not dine here again. Shameful.