Everything is right except for the food. It's just plain bad, unfortunately.
I had the Niwa ramen dish and I couldn't make myself finish eating it. It was utterly flavorless and incredibly disappointing. Basic Chinese clear vegetable soups have more flavor infused in them. Completely bland.
The vegan donburi was not much better, but was edible. I only had a couple bites since my friend ordered this. He also did not finish his dish.
The Miso tofu skewers were pretty good, but obviously not good enough to make up for the entrees being awful. Will not return.