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| - What keeps me from rating them with 5 stars is the wait time. In general, you will have to wait for your appointment, even if you are early or on-time for your appointment. But, what I have discovered is that this is because each of the doctors and the PA are extremely thorough. With smaller children, though, extended wait times can be difficult.
If you can stand the wait, their attention to detail always wins me over. They primarily treat my three children, but recently, I had a terrible bout of a bacterial stomach bug. At first, Mr. Dr. Maitra (this is what my kids and I call them, Mr. or Mrs. Dr. Maitra!) thought I was having an appendicitis attack, and after his assessment , referred me immediately to an emergency room. We even received a call from his office to check that we had gone to the hospital!
The ER did not find appendicitis, and sent me home with directions to stay hydrated and take an anti-diarrheal med if my pain and discomfort continued the next day. UGH.
I was worse the next day, and again, I received a call from the Maitras' office , following up on my ER visit, and encouraging me to check back in with Mr. Dr. Maitra. I returned the following day, looking worse, and still presenting with extreme pain, so Mr. Dr. Maitra ordered stool cultures. And, he pointed out NOT to take the anti-diarrheal meds because certain stomach bugs will be worsened by the meds! And NOT to drink Gatorade as it is filled with too much sugar which increases the dehydration. That was the case, let me tell you.
When Mr. Dr. Maitra called to give me the results of my stool culture, it was a great relief that he could prescribe an antibiotic. He read the diagnosis and details of the bacterial infection to me, and it was amazing how it exactly described what I'd been through.
I am very appreciative of his thorough approach to my diagnosis!
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