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  • WOULD NEVER ORDER COUNTER TOPS HERE AGAIN! We ordered new Laminate counter tops eight weeks ago. I tore out all the old tops and plumbing the night before they arrived to save $350. The installer arrived with the wrong tops. He had a copy of the original order. We were never given a copy of the order. Someone had crossed out the color we had ordered (spring carnival) and written in a different color (summer carnival). So he left a top for the sink and left with the rest of our cabinets exposed. He said it could take them a week on a rush order to remake them. The counter top company says it was Home Depot's mistake. Home Depot says it was the counter top companies fault. 10 days later I called Home Depot they contacted the counter top company. I don't know their name. I was never given a copy of the order. The only copy that I have seen is the one the installer had with him. The counter top people called me back and said the new laminate hadn't arrived yet. Wow! I could have ordered it on Amazon Prime and had it in two days. After some prodding the woman said they could move our order to the front of the line when the laminate arrived. We are still waiting. After two weeks I finally slapped some material on top of the exposed cabinets so we could at least put the contents of the cabinets back. Follow up; Teamsocial@homedepot.com asked me to contact them. I did. Havn't heard back from them.
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