The Biltmore office read an X-ray 6 weeks ago of my hand and said there was no break. My hand kept hurting so I went to a hand surgeon last week and he took X-rays. The X-ray showed my hand was broken. My surgeon asked me to get the original X-ray from Simon Med. My surgeon (and his receptionist) read the original X-ray and both saw the break. They don't know how Simon Med missed it. When I asked the Simon Med receptionist for my X-ray cd because they (Simon Med) made a mistake, she said she wasn't surprised.