Right when we walked in Brian greeted us with a smile. He asked what we were looking for, my husband had just went through a motorcycle course so he wanted to get some gear and start looking for a bike. Brian did an awesome job of explaining the differences between all of the helmets and gloves. He was very patient with us, he told my husband to try on a few helmets he liked and wear them around the store for a bit. After being there about an hour he had finally made his decision and we got a helmet, jacket and gloves. We will definitely come back here if we need anything else, I loved that while he did a great job helping us he in no way pressured us into buying anything.