Let me start by saying I really like Freshii as a chain but this location is bad!
Firstly I find it disconcerting that I can't see the ingredients/prep area. This location has a 5 1/2 foot high wall all the way along where the counter might normally be which I think is just strange. It gives me the impression that they are trying to hide something. Also, you can barely see if the staff are there.
Secondly, and more importantly the staff that have served me here on a few occasions are really rude.
I would be a regular at this location if the above wasn't the case because the food is consistent with freshii's high standards but the unfriendly staff just wind me up.