"I'm sorry you feel that way" is often used to dismiss a woman's opinion or thought. It's an attempt to silence her. So not only does your sushi suck you try to silence your customers that are taking their time to provide constructive criticism in a form of a review.
The sushi that I had was not fresh. Others have reviewed that their sushi was NOT fresh. If multiple people are saying your seafood is not fresh then it is not fresh.
I was born in and spent a lot of my life in a fishing village off the Mediterranean Sea with a family full of fishermen. I also served in the United States Coast Guard and served in Boston and and more than aware of the seafood coming from there and how it should look like. I am more than qualified to know what fresh seafood is and what is not. I am also qualified to know what is real seafood and what is not. Imitation crab meat is NOT real seafood.
I even took into consideration and lowered my standards a bit cause we are--after all in the desert. Your sushi was not even "fresh for Arizona".