I like their coffee - they have one of the better lattes in town (I like a couple other places in Champaign downtown as well). I appreciate their establishment being here in Urbana downtown. Thank you.
However, I wish they would work on improving their service and treatment of their customers a little bit. Being "super hipster" does not and should not equal to bad service (..right?). One time, my order failed to go through, and when I approached them about 15 minutes later asking about my coffee, the barista at the time did not even apologize to me -- she snorted. They make good coffee, but sometimes I find myself not looking forward to going here because of the anticipated interaction with some of their pompous staff.