I typically love this place for lunch. George is a friendly and attentive owner with a good staff. Unfortunately this Friday was a bad one for the Chicago Deli. We arrived early for lunch, 11:35, got a table right away but waited over 30 minutes for soup and half sandwiches. That wasn't the worst of it. The bread on the sandwiches were dry and crumbly. Then we tried dessert. Well two pieces of cake one carrot the other cassata. Both were dried hard to the touch on one side. Poor quality control and lack of attention by the waitress. We cut the ends off the cake and ate what was left but the complaints to waitress fell on deaf ears. We were offered neither a discount or a free piece of cake.