FIVE STARS TO FIVE STAR MORTGAGE! This is my second time using this company. I can't tell you how much easier it was to get my refinance done. And I got a lower interest rate. Thank you Roseann Shannon and thanks to your professional staff. You made what has been a horrible experience with banks and credit unions in the past a simple process, as it should be. I'll never use a bank again! I'm thrilled. Your name matches the rating FIVE STAR!!!