It was great. I got in immediately. All of the staff was friendly, thorough, and explained everything to me. It's so nice having this in my neighborhood! It's great for those times when you know your issue is bigger than urgent care but you don't have to trek all the way to the nearest hospital. I knew I likely needed a CT, which they have on site. From the time I walked in the door to the time I left was only an hour. That includes me filling out the paperwork (minimal), being assessed by the nurse and physician, getting a CT, getting results back, and going over a plan of care with the physician. Anyone who's been to an emergency room knows getting in and out in an hour is unheard of! Usually it's at least 4 hours.