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  • Horrible experience here. Checked in at 10:05 for breakfast. Was told it would be a 25 minute wait. Waited for almost an hour but were told we could still get breakfast which ended at 11 because we checked in before 10:30am. Were sat at 11 and ordered breakfast. Waited another half hour. When they brought the food, the hollandaise sauce was on it and I had asked for it on the side. So they took it back. Waited fifteen minutes for them to re-do it. When they brought it the second time, the eggs were so overcooked, it was like having two hard boiled eggs sitting on an english muffin. I asked for the manager who promptly came over. When I showed her that the eggs were overcooked, she said she didn't know if they could remake it because breakfast was over, but she'd try. Huh? Isn't she the manager? Can't she tell them what to make? It was clear the eggs had been made in advance and sitting there under heat lamps for a while. We waited another twenty minutes. By this time, my fiance's done with his meal and just sitting and waiting for mine to come. The manager finally comes back with a freshly made eggs benedict which was good and tells us she'll comp the whole meal. So kudos to her for taking care of it properly, but it took way too long for us to get to that point. Would have much rather just paid for the meal and been able to actually eat together.
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