I have been coming here for over two years now. Like others, have stated Elmira (doesn't work most Tuesdays) is the best. There have been times where I have waited over an hour because three people were in front of me. A great cut, with razor trimming, and a hot towel takes time. There's a core group with a few rotators. All of the core group can cut hair. As the try new people out some last others don't. Elmira, Nick and then the owner.